FREQUENTLY ASKED QUESTIONS
How can we help?
Quick answers about ingredients, orders, shipping, returns, and wholesale.
Ingredients
Is Sol Food Organic?
Yes — all products are made with organic ingredients.
Are Sol Food products gluten free?
We are not certified gluten-free, but all of our ingredients are gluten free.
Does Sol Food use refined sugar?
We use nature’s sugar to lightly sweeten our products — coconut sugar and date powder.
Orders
Can I use my welcome code more than once?
Welcome codes are one-time use per customer.
When will I get my order?
Orders process in 1–2 business days. Transit time is usually 3–6 business days.
How do I track my order?
A tracking link is emailed as soon as your order ships. If you created an account, you can also check Account → Orders.
Shipping
Where can I find Sol Food in stores?
Visit our Store Locator to see retailers near you.
How much does shipping cost?
Orders $50+ ship free within the contiguous U.S. (before tax/discount).
Returns
What is the return policy?
Our goal is for every customer to be totally satisfied. Because our products are food items, returns are limited.
Unopened items may be accepted within 14 days of delivery; return shipping is the customer’s
responsibility and a restocking fee may apply. Need help? Contact us.
Are any purchases final sale?
Limited-time offers, samples, and certain promotions may be final sale. Any exceptions will be noted on the product page.
Wholesale
Do you offer wholesale to retailers?
Yes! We supply independent grocers and specialty markets. Please reach out via the
contact form and our team will share pricing and minimums.
Still stuck? Send us a message — we reply within 1–2 business days.